The Challenge
As part of their enhanced commitment to I&D, Haven’s recruitment process had been independently audited. Recommendations were made around improvements to the interview process from an I&D perspective. Simultaneously, Haven had recently launched new values and behaviours which also needed to be incorporated into the recruitment process.
We were approached to support with the design and development of the new interview process support materials.
The Solution
Taking the lead from the newly launched values creative look and feel, and the feedback from the independent I&D review, we worked with Haven’s Head of Talent Acquisition to create a new process and supporting digital and printed materials including:
- Interview forms (versions for team member recruitment, SME recruitment and leader recruitment)
- Interview guides
- Interview feedback forms
The Outcome
Significantly improved consistency within the interview process across all 38 Haven parks, with the recruiting teams finding the materials relevant and easy to use.
- “The new Haven interview guides exhibited a high level of thoughtfulness and structure – a characteristic often associated with leading companies that prioritise fairness and inclusivity in their hiring process.”
Client Feedback
From the very beginning of our partnership, Pure showcased an unparalleled commitment to our success. Their team’s dedication and expertise have been instrumental in shaping the trajectory of our talent acquisition strategies, L&D initiatives, and internal communications campaigns.
Their creativity, and strategic thinking have undoubtedly had a positive impact on our projects in Talent, and we look forward to continuing this fruitful collaboration.
Head of Talent Acquisition
